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2021 European Quality Assurance Forum - EQAF - Building trust and enhancement: from information to evidence

Date :  du 18-11-2021 au 19-11-2021

Lieu :  à distance

Modalité :  intégralement à distance

Organisation :  European University Association (EUA)

Programme : 

The 2021 European Quality Assurance Forum (EQAF) has taken place online on 18 and 19 November.

The Forum, entitled “Building trust and enhancement: from information to evidence”, combined online sessions about European policies and trends, research, and practical case examples related to the Forum theme and more generally about current developments in quality assurance.

To promote trust and serve as a basis for informed decision making and quality enhancement, quality assurance needs to be evidence-based. The amount of data on higher education and the performance of higher education institutions has increased in recent years and its nature is changing partly due to digitalisation. This makes it increasingly important to determine which information is meaningful and relevant for stakeholders in higher education, hence worth serving as evidence for robust quality assurance processes.

The Forum addressed questions such as how to ensure an appropriate balance between qualitative and quantitative data and diverse sources of information. It will also focus on how to analyse and interpret the data, as well as how to ensure that it is used to enhance quality and promote trust. Notably, the 2021 EQAF offered an occasion to analyse how to make the best out of the opportunities offered by digitalisation while avoiding pitfalls. The Forum explored the evidence used in external and internal quality assurance and how to improve its use and impact.

True to the EQAF tradition, this year’s Forum was organised using an event platform that provided participants with opportunities for networking, also outside the formal programme, and will facilitate audience interaction.

The Forum was of interest to rectors and vice-rectors responsible for quality assurance, quality assurance officers in higher education institutions, students, quality assurance agency staff and researchers working in higher education or in the quality assurance field.

PROGRAMME - Thursday, 18 November

13.30-14.15 Opening Session - The value of evidence

This session explored what constitutes useful and meaningful evidence in quality assurance, what big data, learning analytics, AI and open data mean for quality assurance, the link between evidence and quality, and the implications for measuring quality in higher education.

Nicola Dandridge, Chief Executive, Office for Students, the UK
Dragan Gasevic, Professor, Monash University, Australia
Chair: Jens Jungblut, EQAF Programme Committee

14.45-15.30 Discussion Starter Session

a) Indicators in learning and teaching and the social dimension

Helene Peterbauer, the European University Association (EUA)
Michał Goszczyński, the European Students’ Union (ESU)
Chair: Joaquim Mourato, EQAF Programme Committee
b) Quality assurance and academic integrity

Gareth Crossman, Quality Assurance Agency for Higher Education (QAA), the UK
Karena Maguire, Quality and Qualifications Ireland (QQI)
Chair: Pegi Pavletić, EQAF Programme Committee
c) The road to meaningful standards and criteria in higher education institutions

Esther Adot Giménez, AQU Catalunya, Spain
Sonja Mikeska, Münster University of Applied Sciences, Wandelwerk, Germany
Chair: Gea van Zutven, EQAF Programme Committee

16.00-17.00 Paper Session

a) Accreditation on the move

Alexandre Wipf, Agency for Quality Assurance through Accreditation of Study Programmes (AQAS), Germany
Paper: The mandatory use of performance indicators in programme accreditation – the German example and the experience from an accreditation agency
Martin Prchal, Royal Conservatoire in the Hague, the Netherlands
Paper: From quality assurance to a quality culture: four Dutch universities of applied sciences share their experiences with innovative approaches to programme review

Chair: Ulf Hedbjörk, EQAF Programme Committee
b) Quality assurance of joint programmes

Josef Matoušek, Charles University, Czech Republic
Paper: Joint programmes – from international policy to national practice. Intertwining of typology and accreditation of international study programmes in (not only) the Czech Republic

Tina Harrison, University of Edinburgh, the UK
Paper: Internal quality assurance in the context of a European University: a lean and trust-based approach for the joint programmes of Una Europa

Chair: Ronny Heintze, EQAF Programme Committee

PROGRAMME - Friday, 19 November

09.30-10.30 Paper Session

c) Trust and impact in higher education

Elisabeth Haslinger, Vienna University of Economics and Business
Paper: Mapping impact through quality assurance: towards a more investigative QA paradigm

Angeline Aubert-Lotarski, University of Mons, Belgium
Paper: Initiating a new external QA methodology: the key role of evidence to build trust. Three voices tell the lessons learned from a pilot phase

Chair: Liv Teresa Muth, EQAF Programme Committee
d) Strengthening external engagement

Nicole Lassahn, Université Grenoble Alpes, France
Paper: Transforming information into data: a use case at the Université Grenoble Alpes

Eltjo Bazen, University of Applied Sciences Utrecht, the Netherlands
Paper: Benchlearning: a Finnish-Dutch case study of an enhancement-oriented QA tool

Chair: Geneviève Le Fort, EQAF Programme Committee

11.00-11.45 Discussion Starter Session

d) Data and conversations: opposites or complementary?

Gabriel Heinrichs, University of Groningen/Avans University of Applied Sciences, the Netherlands
Ailsa Crum, Quality Assurance Agency for Higher Education (QAA), the UK
Chair: Ronny Heintze, EQAF Programme Committee
e) Students – a rich source in quality assurance

Renáta Hall, Slovak Accreditation Agency for Higher Education
Adrian Zontek, SGH Warsaw School of Economics, Poland
Chair: Geneviève Le Fort, EQAF Programme Committee
f) The potential of digitalisation in data management

Tinatin Gabrichidze, Ivane Javakhishvili Tbilisi State University, Georgia
Deniz Kozanoglu, Yeditepe University and GATE Lyon Saint-Étienne Research Center (CNRS)
Chair: Ruben Janssens, European Students' Union

12.15-13.00 Closing Session - Building trust through quality assurance

This session discussed what makes quality assurance and its results more convincing to and reliable for diverse stakeholders and how evidence-based quality assurance contributes to building trust.

Vanessa Debiais-Sainton, Head of Higher Education Unit, DG Education, Youth, Sport and Culture, European Commission
Mirek Pospisil, Senior Lead Manager EU Public Policy and Government Affairs, LinkedIn
Martina Darmanin, President of the European Students' Union
Chair: Karl Dittrich, President of the European Quality Assurance Register for Higher Education

The event platform will remain open and accessible for two weeks after the event, until 3 December.


Ressources mises à disposition à l'issue de la manifestation : 

• diaporamas, résumés :


livret des résumés avec biographies des intervenants à télécharger

diaporamas accessibles à partir du programme détaillé

mot(s) clé(s) :  enseignement supérieur, qualité de l'éducation